Shared Services & Business Process Outsourcing

The rationale for outsourcing is changing and growing in numbers to see it as a means of obtaining strategic advantages, not just as a cost reducing measure.

The scale and complexity of outsourcing is also increasing. Today, with greater connectivity, the trend is towards multi-sourcing where a lead supplier functions as a contractor and connecting with other suppliers or where a group of suppliers collaborates to provide a collection of services.

We help you to;
  • Identify which activities to outsource
  • Define your requirements and assess potential suppliers
  • Negotiate the right terms
  • Draft watertight contracts covering the sharing of intellectual property, performance criteria and penalties for non-performance
  • Make major changes and communicate with employees about alterations in their working environment
  • Manage political, regulatory and operational risks
  • Review and manage existing contracts
  • Resolve disputes

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